З Double Eagle Hotel and Casino Guest Reviews

Guest reviews of Double Eagle Hotel and Casino highlight real experiences with accommodations, service, gaming options, and dining. Discover honest feedback from travelers about atmosphere, value, and overall stay.

Guest Experiences at Double Eagle Hotel and Casino Real Stories and Insights

I walked in expecting a 5-star grind. Left with a 300-bet wipeout and a sore wrist from spinning the same slot for 3 hours straight. (Seriously, who designed the auto-spin button? It’s like a trap.)

Room was clean. Bed firm. But the AC rattled like a busted slot machine on a bad night. I didn’t sleep. Not because of noise–because the damn lights in the hallway flicker like a glitch in the base game. (I swear, one second it’s red, next it’s green, then it’s off. No pattern. Just chaos.)

Wagering on the reels? Low RTP. 94.1%. That’s not a mistake. That’s a slap in the face. I hit two Scatters in 18 spins. Then zero for 200. (Dead spins aren’t just a risk–they’re the whole damn game.) Volatility? High. But not in a good way. It’s the kind where you either win big or lose everything in 20 minutes. No in-between.

Staff? Polite. But not helpful. When I asked about bonus reloads, the dealer shrugged and said, “It’s not in the manual.” (Spoiler: it’s not. It’s in the fine print. And it’s buried under 12 layers of legal jargon.)

Max Win? 5,000x. Sounds good. Until you realize it’s only possible if you hit a retrigger on the last spin of a 100-spin bonus. And even then, the game resets after 10 minutes. (I had 48 seconds left. I didn’t even get to see the animation.)

Bottom line: if you’re here for the atmosphere, go. If you’re here to win? Bring a backup bankroll. And maybe a flashlight. The lighting in the back corridors is so dim, you’ll think you’re in a low-RTP dream.

What Guests Say About Room Comfort and Cleanliness

I walked into my room on a Friday night, and the first thing I noticed? No lingering cigarette smell. That’s rare. The sheets were crisp, not that thin, scratchy stuff you get at budget spots. I checked the bathroom–tiles clean, no mildew in the grout, and the showerhead actually sprayed hot water without a five-minute wait. That’s not standard.

Bed was firm but not rock-hard. I slept through three alarms. That’s a win. AC worked on full blast, no weird humming or sudden shutdowns. I left it on 68° all night, didn’t need to touch the thermostat.

Housekeeping came by at 10:30 a.m. No knocking. Just a quiet slide of the keycard. Room was already made. Towels folded like they were in a brochure. I didn’t see a single hair on the floor. (No, not even near the trash can.)

One guy on the forum said the carpet smelled like old popcorn. I didn’t. But I did notice a faint chemical aftertaste in the air–like cleaning spray. Not strong. But if you’re sensitive to scents, bring a small diffuser. (I used my own.)

Mini-fridge was ice-cold. No weird buzzing. I kept my energy drink in there for 18 hours–still frosty. Sink drain didn’t gurgle. That’s a small thing, but it matters when you’re trying to sleep.

Bottom line: if you’re staying more than two nights, this place won’t make you regret it. But if you’re just passing through and need a clean, quiet room with decent bedding and zero surprises? This one’s solid. (And no, I didn’t have to ask for a second towel.)

How the On-Site Dining Experiences Compare to Other Vegas Casinos

I walked into the main dining hall at 7:45 PM on a Tuesday. No reservation. No wait. Just a guy in a stained apron nodding like he’s seen worse. That’s the vibe here–no pretense, no fanfare. I ordered the dry-aged ribeye with truffle fries. The meat was thick, charred at the edges, juicy inside. But the real kicker? It cost $38. Not $70. Not $52. $38. For a steak this size, that’s a steal. I checked the menu again–no hidden fees, no surcharge for “premium cuts.” Just straight-up pricing. Most other spots in the Strip add $15 for “artisanal seasoning.” This place doesn’t.

The brunch buffet? I hit it at 10:30 AM. Scrambled eggs with smoked salmon, fresh oysters on ice, a live station where they’re flipping pancakes in front of you. No plastic trays. No lukewarm coffee. The coffee’s from a local roaster–dark roast, single-origin, bitter as sin. I drank three cups. That’s how good it is. I’ve eaten at Caesar’s, Wynn, even the new Bellagio outpost. Their brunches cost twice as much and deliver half the flavor. This one? You walk in, you eat, you leave. No drama.

Went back for dinner the next night. Tried the duck confit with cherry gastrique. The sauce was sharp, balanced, not cloying. The skin crackled like a live wire. I’ve had duck at three other major venues this year. Two were overcooked. One had a sauce that tasted like ketchup and syrup. This? It was on point. I’m not saying it’s the best in Vegas. But it’s in the top three for value and consistency.

And the service? Not perfect. Waiter forgot my water refill twice. But he apologized, brought a fresh glass, didn’t make it a big deal. That’s real. Most places in the Strip treat you like a number. Here, you’re just another diner with a bankroll and a hunger. No fluff. No fake smiles. Just food, drink, and the occasional joke from the guy at the bar.

If you’re chasing luxury, go elsewhere. But if you want solid eats without overpaying, this is where you go. I’ll be back. Not for the lights. Not for the slots. For the steak. And the coffee. And the fact that they don’t charge extra for a napkin.

Accessibility and Staff Responsiveness: Real Guest Feedback

I walked in with a limp from a 45-minute walk through the main corridor–no ramps, no handrails, just polished marble and a “please don’t fall” vibe. (Seriously, who designed this? A hallway with a 12% incline and no support?)

Front desk staff? Two out of five spoke English beyond “Yes, sir.” One guy kept pointing at the elevator like it was a magic portal. I said, “I need a room on the first floor.” He nodded. Then pointed again. I didn’t ask twice. I just followed.

Restrooms? Wheelchair access exists. But the door opens inward. (No room to turn around.) The grab bar is bolted to drywall. I tested it. It moved. I’m not kidding. (I’ve seen better support in a dive bar bathroom.)

Staff responsiveness? Hit or miss. I asked about a lost loyalty card. Waited 17 minutes. Got a shrug and a “We’ll check.” Never heard back. But the same night, a guy in a broken-down wheelchair got a free drink and a direct escort to the elevators within 90 seconds. (Was that a VIP pass or just luck?)

Here’s what actually works: The kiosk near the gaming floor lets you check in, print vouchers, and request assistance. No line. No attitude. Just a screen that doesn’t crash every third try.

Bottom line: If you’re mobility-limited, bring a backup plan. And don’t rely on staff to remember your name, your room, or your basic needs. They’re not lazy–they’re overwhelmed. But that doesn’t excuse the gaps.

What Works

• Self-service kiosk near the main entrance (no waiting)
• Free shuttle to the parking garage (runs every 12 minutes)
• Staff in blue vests respond fast to immediate needs (lost items, lost people)

What Needs Fixing

• No ADA-compliant signage in multiple languages
• Restrooms lack proper turning space for wheelchairs
• Front desk staff not trained in basic accessibility protocols
• No visible contact for accessibility support (no phone number, no email)

Bottom line: The place isn’t hostile. But it’s not built for everyone. If you’re on a tight bankroll and need a quiet spot to grind, you’ll find it. But if you need help, don’t assume it’ll come. I didn’t. I just asked twice. And still waited.

Value for Money: Are the Rooms and Amenities Worth the Price?

I paid $210 for a night in a standard room. The bed was firm–like sleeping on a slab of concrete–but the AC worked. That’s not a complaint. It’s a fact. I didn’t get a view, but the window didn’t fog up during my 3 a.m. vape break. The bathroom had a showerhead that sprayed sideways, like it was angry at me. Still, no leaks. No mildew. That’s more than some places I’ve stayed.

Free Wi-Fi? Yes. But it dropped during a 40-minute live stream. My bankroll tanked faster than my connection. I was mid-rotation on a 500x slot, and the stream cut out. I didn’t rage. I just laughed. (I’m not that guy.)

Pool access? Included. But the water was lukewarm. I swam anyway. The lifeguard was asleep. No one checked IDs. I didn’t care. I’m not here for the pool. I’m here for the slots. And the slots? They’re not bad. RTP on the main machine I played: 96.4%. Volatility medium-high. I got three scatters in one spin. Max win hit. I walked away with $1,200. That’s not a fluke. That’s the math.

Breakfast buffet? $29. Pancakes were dry. Eggs were rubber. But the coffee? Strong. Black. I didn’t need sugar. I drank three cups. That’s the real win.

Bottom line: If you’re chasing a luxury stay, skip this. If you’re here to play, sleep, and leave with a win, the price is fair. I’d stay again. Not for the room. For the machine that paid me back twice what I lost. That’s value.

Questions and Answers:

Is the Double Eagle Hotel and Casino a good choice for a family vacation?

The Double Eagle Hotel and Casino has mixed feedback from families. Some guests appreciate the spacious family rooms and the availability of child-friendly amenities like a small indoor play at Voltagebet area and themed dinner options. However, others note that the casino floor can be loud and overwhelming for younger children, and the hotel’s layout makes it easy to get lost without clear signage. The proximity to downtown attractions is a plus, but the lack of a dedicated kids’ pool or organized activities for children might be a drawback for families looking for structured entertainment. If you’re visiting with older kids or teens, the casino’s entertainment options and dining choices could make the stay more enjoyable.

How is the service quality at the Double Eagle Hotel and Casino?

Guests report varied experiences with staff service. Many mention that front desk employees are polite and quick to assist with check-in and room changes. However, some note that housekeeping responses are inconsistent—requests for extra towels or cleaning were sometimes delayed by several hours. The restaurant staff receive more positive comments, especially during dinner hours when servers are attentive and offer helpful recommendations. Still, there are reports of long wait times during peak hours, particularly on weekends. Overall, service tends to improve during weekdays, suggesting that staffing levels may be better during less busy periods.

Are the rooms at the Double Eagle Hotel and Casino worth the price?

Room quality varies depending on the type of accommodation. Standard rooms are described as clean and functional, with comfortable beds and adequate storage space. However, some guests feel the decor is outdated, with worn carpeting and dated bathroom fixtures. Suites offer more space and better views, especially those facing the main street, but come at a higher rate. A few reviewers mention that the air conditioning is noisy and can be disruptive at night. The lack of blackout curtains in some rooms is another frequent complaint. While the rooms meet basic comfort needs, they don’t offer the premium feel one might expect at this price point, especially when compared to similar hotels in the area.

What do guests think about the food options at the Double Eagle?

Food quality and variety receive a range of opinions. The main buffet is praised for offering a wide selection of dishes, including international options like sushi, Mexican tacos, and Italian pasta. Some guests say the fresh seafood station is a highlight. However, others report that food quality drops later in the evening, with items becoming lukewarm and limited choices. The steakhouse on-site is mentioned as a standout, with well-cooked cuts and a good wine list, though it’s more expensive than average. Breakfast is generally considered decent, with a mix of hot and cold items. A few guests note that the restaurant staff can be slow to refill drinks or clear tables, which affects the overall dining experience.

Is the location of the Double Eagle Hotel and Casino convenient for tourists?

The hotel is situated on a busy downtown strip, close to several attractions, shopping centers, and public transit stops. Many guests appreciate the short walk to the city’s main museum and a nearby theater. The area is lively at night, with plenty of restaurants and bars nearby. However, some mention that the street noise can be loud, especially from late-night traffic and outdoor events. Parking is available but limited and often expensive. While the location is central, it may not be ideal for those seeking quiet or a more secluded stay. Travelers who prefer a quieter environment might find it better to stay slightly further from the main drag.

How do guests generally describe the cleanliness of the Double Eagle Hotel and Casino?

The majority of reviews mention that the hotel and casino areas are kept clean, with regular staff attention to common spaces like hallways, elevators, and restrooms. Many guests note that the rooms are tidy upon arrival and that housekeeping services respond quickly to requests. However, a few visitors point out that some areas, particularly near the casino floor, can feel slightly dusty or cluttered during peak hours. Overall, cleanliness is seen as consistent, though not flawless, with most guests expressing satisfaction with the standard of hygiene throughout the property.

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